Update Elise.md

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Pieter Vander Vennet 2023-01-06 18:23:22 +01:00
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@ -23,10 +23,19 @@ As such, she choose to work for an organisation which facilitates cycling in the
Her job is _communication and social media_, so she has to maintain the website, send out a newsletter and support other campaigns.
## Motivations
## Goals & motivations
## Goals
For her job, she wants to place a map on her website with all cycle pumps of the city.
However, she doesn't know where all of them are... She has a list of the pumps placed by her employer, but the university has placed quite a few of them as well.
Some other actors (such as shops) have placed a few of them too.
And except for pumps, there are also a few poles where yools (such a screwdrivers, wrenches,... ) are attached for use by the public.
At last, these pumps and tools are broken sometimes, so how to communicate this to the public?
## Needs and expectations
## Pain points & frustrations