# Persona: NAME (scenario summary) ## Background - Name: Elise - Age: 31 - Gender: female - Occupation: Communication and marketing at a cycling initiative by the city - Computer skills: Moderate - Demography: Western, educated, middle class ## Interests & Influences Elise is a young woman which is worried about climate change and the environment. As such, she choose to work for an organisation which facilitates cycling in the city, which: - rents out bicycles to students - runs a few bicycle repair stores - install public bicycle pumps all over the city - maintains the bicycle parkings in the city (e.g. by removing abandoned bicycles) - and various other actions to reach out Her job is _communication and social media_, so she has to maintain the website, send out a newsletter and support other campaigns. ## Motivations ## Goals ## Needs and expectations ## Pain points & frustrations