# Persona: Tom (keep the map up to date with occasional edits)

## Background

Name: Tom
Age: 46
Occupation: Safety advisor in the city administration
Computer skills: Moderate

(Also see Maarten)

## Interests & Influences

## Motivations

Tom works for the city council and is responsible for maintaining a lot of data and physical devices.
His days are swamped with big and little tasks to keep everyone in the municipality safe.

## Goals

One of his tasks is to keep an up-to-date list of all the AEDs.
Today, a citizen sent an email that they have installed an AED in their shop

## Needs and expectations



## Pain points & frustrations