[# User Test of the new (WIP) search functionality ## Background info The participant has average computer knowledge and knows a bit about OSM; has used MapComplete before. They had recently eaten in a small restaurant which they enjoyed. Browser: Dev machine with dev account (Librewolf/Firefox) + participants mobile phone (Android with DuckDuckGo-browser) Testurl: pietervdvn.github.io/mc/feature/search/food.html ## Task The main goal is to test the new Search-functionality and to validate the UI; the secondary goal is to also validate the general UI. For this, the following tasks were given: [MapComplete was opened with the 'food' theme, showing the province] 1. Search the business 2. Give a review and update information 3. Search vegetarian pizzeria's in a city 4. Bonus: Use the search function to search pizzeria's _without_ typing a number 5. Switch to the map of _toilets_ using the search function 6. Ad hoc: link a mapillary streetview image In between the tasks, time was given to explore and surface more issues. # Interactions and surfaced issues ## Searching for 'Saladette' and others The user was asked to search 'Saladette' in Roeselare. > "Let's use the search function, cause I don't know by heart where Roeselare is" > "Oh, a hamburger menu! Maybe the search is there" [x] Failure: Search bar isn't very visible and rather hidden/low contrast: the white searchbar on a yellow basemap with many white-on-black indicators is hidden Fixed (see #2113) [x] Failure: the 'theme overview menu' where a search functionality is (again) not considered a button! Fixed (see #2113) Observator hinted to the location of the search button > User clicks search button, an empty result bar appears [x] Failure: bar shows up if there are no results (was using private navigation) Search suggestions should be shown! > User searches for 'Roeselare', but the results are mostly 'Kanaal Roeselare' [x] Failure: maybe dedup some results, and place e.g. cities higher? Is there a relevancy-metric included? (Fixed now) (In a different part of the user test, the user was asked to go to Ghent) > User types 'Gent' and presses enter > Gentstraat in Brugge pops up [ ] Failure: cities should have more priority > User swipes "back" to go to the previous location [ ] Failure: Should this work? TBD > "Fuck it, let's just type 'Saladette' Success, immediately found! "Dat heeft ie snel" > User sees the little clock of being closed [ ] Failure: closed icon not immediately clear; maybe use a different icon? ## Adding a review > The user opens the info popup of the restaurant > User sponteanously adds a review Success: user sponteanously interacts with the questions! [x] Failure: some terms are still in english, fixed now > User wants to make a change to the review [/] Failure: this is not yet possible, tracked in https://github.com/pietervdvn/MapComplete/issues/2129 ## Updating information > The user wants to update information > User reads the detailed description between "restaurant" and "fastfood" and then wants to change it to "fast food" > User is not logged in ### Logging in > User clicks 'login button' and doesn't know password anymore > User wants to _see_ the password they are typing, and will thus first type it in the URL-bar of a new browsertab, to copy-paste it into the password field [/] Failure: user cannot show the password they are typing. See https://github.com/openstreetmap/openstreetmap-website/issues/5122 > Password is incorrect, but user doesn't see immediately see this [/] Failure: error message should be closer to the login form. See https://github.com/openstreetmap/openstreetmap-website/issues/5123 > In the end, the observators OSM-account was used ## Actually using and updating information > THe user notices that complex opening hours are displayed a bit sloppily [+] Coincidentally, an issue was opened about precisely this at the same time: https://github.com/pietervdvn/MapComplete/issues/2100 > At first, the user changed the classification from 'restaurant' to 'fastfood' after thoroughly reading through the descriptions > Then, the 'cuisine' was inspected. As the restaurant they visited is focusing on _vegetarian_ salads, the user wanted to use the freeform to enter 'vegetarian salad' [ ] Failure: how to properly explain this? Move the 'vegetarian' question up? Should some options, such as 'chicken restaurant' be hidden if `vegetarian=only`? [ ] UI: issue: the emojis (especially flags) slightly overlaps with the text on this browser > The user left the 'cuisine' question open and moved on to other questions > Whenever they answered a question, the UI would jump back to the first open question [x] Failure: maybe simply remove this scrolling behaviour? (Fixed in d62974b1e3896f887c581ffcbe44488a6de8a9bc) > User gets confused by having some bold options: "I thought someone already selected option "Lactose free offering" > (In the popup for a different restaurant) > User wants to scroll down, but the opening hours picker intercepts the swipe event [x] Failure: move OH-picker into separate popup > User wants to remove selected OH [x] Failure: trash bin is too small, maybe provide a 'clear all' button? ![](./2024-08-26%20Usertest-bold-question.png) [x] Failure: don't show bold (fixed in b79835074fe5f954bd4b64ecdb713ca13503495e) > The user also taps the 'phone' icon, upon which the phone app opens with the phone number filled out > The phone number misses some numbers [x] browser-specific-bug: phone links should not contain spaces in blink-based browsers, fixed in 4168ef01e333784f738fafa15d1eb7d7c4c527c7 ## Using filters through the search menu > When instructed to search for filters, the user didn't realise that is possible through the search [x] Failure: search results should show some example filters, cities, layers and other thematic maps when nothing has been shown before [x] Failure: default text should be changed and broadened and mention more then just 'locations' > The user attempts to search, but often 'fat-fingers' and presses a shop behind the search bar, opening this [x] Solution: on mobile, a 'no-touch' buffer should be added; Maybe even a top bar? --> Fixed in feature/menu-drawer Fixed by #2113 > The user was tasked to search a 'vegetarian pizzeria' > User literally types "vegetarian pizza", but no filters pop up as the goal was to search for 'pizza' and "vegetarian" separately > Same for "vegetarisch frietkot" [x] Failure: filter-search should be split on word Fixed > Suggested filters shows up as "This is a pizzeria" [x] Failure: Unclear text, to be changed (Fixed in 3939d2fe7bb4e6f40abd659372e4d67b457281c3) [x] Unclear that this is a filter that can be added: subheadings are needed > User clears the filter, MC hangs as it is re-rendering all items [x] Failure: show a loading icon - Fixed ## Switching theme > The user types 'WC' and doesn't find anything [x] Failure: only 'toilet' is known, fixed in cdc1e05499ffc41d093503ccd24defa347eea50e > The user sees the 'WC'-theme button, but after a second, it is replaced by other search results [x] Reorder this, so that slow-loading and fast-loading search queries don't overlap Fixed by having separate titles > The user sees 'no results found', which gets replaced by results a few ms later [x] Have a 'loading-indicator' > User switches to 'toilets' theme ## Exploring the toilets theme > User sees different types of icons, many of which are standing-urinals > "Tiens, those are mostly men toilets. Good to know" > User notices a "lock"-icon and wonders if this is a non-useable toilet > User presses toilet and confirms that this is not open to the public Success: the icons are clear :) ## Using and linking nearby pictures > The user was pointed to the "See and link nearby images" > "Wow, linking sounds intimidating" [x] Note: "and link" also doesn't work if the user isn't logged in Remove this wording, fixed in weblate > Mapillary-pictures popup, some images are made by 'Teddy73' > "What is this 'Teddy73' and this 'CC-BY-SA'-thing? [x] Failure: attribution is unclear and irritating, made smaller in link-preview and more explicit in image preview Fixed > User wants a bigger version of the picture and zooms in onto the low-quality picture [x] Failure: user doesn't realize that tapping the picture will open up a pannable, big screen and HD version Fix: add a 'zoom-in' icon, fixed in 8465b59c7f4ece18b830899e9cc7b680ae100c13 > User finds the zoomed-in version, but is confused by the download-button. How to link? [ ] Failure: move download-button behind "extra"-dot? [ ] Failure: should some of the tools (e.g. linking and unlinking) be hidden behind a dot?