Add more user test reports

Docs/UserTests/2023-01-02 Ad Hoc - cyclestreets.md

@@ -5,6 +5,7 @@ Tech Skills: basic computer skills
 Demography: F, 50-60 yo
 Language: Dutch
 Medium: Android phone(s), DuckDuckGo browser + Fennec Browser
+User interface language: Dutch
 
 ## Task
 

Docs/UserTests/2023-01-06 Ad Hoc user study - adding a facade garden.md

@@ -0,0 +1,58 @@
+# Ad Hoc User study
+
+Subject: K Vs
+Tech Skills: basic computer skills
+Demography: F, 50-60 yo
+Language: Dutch
+Medium: Android phone(s), Fennec Browser
+User interface language: Dutch
+
+## Task
+
+- Switch to the 'facade garden'-theme
+- add a facade garden
+
+## How it went
+
+The tester is still on the cyclestreet-theme as they [just finished a previous user test](2023-01-06%20Followup%20-%20cyclestreets.md)
+
+They indicate that they want to add a facade garden nearby.
+The first challenge is to switch to the facade-garden-map.
+
+She first presses the 'layers'-button on the bottom left, where she doesn't find any switch-map functionality. (1)
+She closes this popup again.
+
+She swipes back without success, swipes down from the top of the screen opening the notifications area of Android, which she closes again.
+
+She asks the examinator if the controls of the browser (URL-bar, ...) would help her.
+
+She then opens the '?'-button and sees the theme introduction panel. She scrolls down, and sees the 'Discover more maps'-option which she picks.
+This takes her to the map selection tab, where she browses until she finds and opens the facade garden map.
+
+While she is reading the welcome message, the welcome message automatically closes. (2)
+
+Once on the facade garden map, she wants to add a new facade garden.
+As this is a very small 'garden' (5cm by 5cm), the accurate placing is very important;
+the garden is placed on the edge between two houses, where a map view with housenumbers is thus important.
+
+The tester taps the map more or less where the facade garden is, but complains that this is not accurate enough.
+The examinator hints that there is a way to switch backgrounds. (3)
+This clues her to use the quick background switcher at the bottom left, where she uses the GRB-background layer (which is appropriate) even though she isn't familiar with it. (4)
+
+She taps the add-new-point marker to an appropriate location, reads the text 'tap here to add a new point' to confirm that she needs to tap,
+and taps it to open the dialog.
+She selects the (only) category 'geveltuintje' (facade garden) to add.
+In the next step, she is greeted by the location input map, showing a particularly dim and shadowy aerial picture with a lot of roofs.
+The test subject moves this map a lot, as she is confused - up to the allowed boundaries.
+It is hinted that she can use the GRB-map again (5, 3) which she selects.
+With this, she adds a new facade garden. She is greeted by the infoscreen for the new point.
+She answers the various questions successfully, but skips the 'how is this garden oriented' as it looks to complicated at first glance.
+
+
+## To improve
+
+1. Add a subtle 'go back to the theme overview' in the layer selection at the bottom
+2. While she was reading the welcome message, the GPS-sensor found a fix and moved the map to it. This triggers the automatic-close functionality. Todo: disable this
+3. Derive a way to hint users what to do, e.g. a tooltip or aggressive tooltip?
+4. It might also be interesting to show a "you just switched to <xyz> background" as tooltip
+5. Use "map" as default background for the preset

Docs/UserTests/2023-01-06 Followup - cyclestreets.md

@@ -0,0 +1,90 @@
+# Follow-up user test
+
+This user test was conducted with the same test subject as [2023-01-02 Ad Hoc - cyclestreets.md].
+This test consists of the _same_ task as the previous user test to validate that [improvements made based on this usertest](https://github.com/pietervdvn/MapComplete/issues/1219) actually improve the situation.
+
+
+Subject: K Vs
+Tech Skills: basic computer skills
+Demography: F, 50-60 yo
+Language: Dutch
+Medium: Android phone(s), Fennec Browser
+User interface language: Dutch
+
+## Task
+
+- Login with OSM
+- Split a road and mark a part of the road as cyclestreet
+
+
+## How it went
+
+The test subject gets a phone with MapComplete open, but no user account is logged in.
+
+Searching for the desired theme ("fietstraten en fietszones") happens manually, by scrolling through all the themes.
+Upon asking why the 'search a theme'-functionality is not used, the tester replies that "it is to small and won't do what she wants it to do anyway" (1)
+
+Once she spots the correct theme, she glosses over it, but upon scrolling back up she picks it right away.
+
+The test subject lands on the home page, showing (from top to bottom):
+
+- the tabs of the welcome panel
+- the theme introduction on top
+- the user survey invitation
+- then the 'To the map' ("naar de kaart") and the "login with OpenStreetMap to change the map" buttons
+- the language selector
+- a dashed line
+- and the various "other actions"-buttons, such as "ontdek meer kaarten" (discover more maps), "support MapComplete financially", "Report an error in the software" ...
+
+
+The first hurdle is the untranslated "user survey invitation", which is clearly hindering the task (2).
+
+When scrolling through to the "to the map" and the "Login with OpenStreetMap"-buttons, this is a first tough point as it is unclear which button should be pressed first: 
+should we first login or should we first visit the map?
+
+"Open de kaart" is also felt as being to vague, "raadpleeg de kaart" is mentioned to be a better alternative (3)
+
+She decides to try to login first. As the phone is still logged in on OpenStreetMap.org (but not on mapcomplete.osm.be), the "Authorize access to your accounts" is shown right away (in English instead of Dutch).
+This proves to be scary and a big hurdle to take. The tester reads all the granted permissions and reluctantly presses "Grant access". (4)
+
+She gets back to the welcome screen, where she is a bit surprised to only see one button anymore: the "open the map" which she presses.
+
+As the street which has to be turned into a cyclestreet is closeby, this street is already in view. (Note that this street is not a cyclestreet in real life. MapComplete was in Testing-mode during the entire excercise).
+
+She taps the "scissor"-button (which is actually the edit pencil) on the street to open the infoscreen of this street.
+
+The infoscreen opens, containing the title and a big image of the street which fills about half of the screen. (The street has a link to wikipedia, which has images attached. This was not the case with the street in the previous test).
+Below this big image is the button "Add an image", the "don't upload copyrighted pictures"-warning message and the license picker.
+The test subject is confused about the picture and closes the info screen again. She was expecting to be able to cut the street straight away.
+She opens up the infobox again, to be confused by the image again, closing the popup once more.
+At last she opens up the info box of another street (which has similar images as well), where she again closes the the infobox. (5, 6, 7)
+
+The examinator steps in and shows that they can scroll down.
+
+The tester scrolls down and passes the "this street is not a cyclestreet"-text with the edit button.
+She already taps the "edit"-pencil, which opens up the question. She selects "this street will become a cyclestreet soon"-option. (Technically, to fulfill the task completely, she should have taken "this street is a cyclestreet" option).
+She doesn't find the 'Save'-button right away, but quickly scrolls up to discover the 'save'-button (8)
+
+With the street set into "will become a cyclestreet soon", she scrolls down to split the street into multiple parts.
+She cuts the street at the desired location and confirms the cuts.
+This goes relatively easy - validating the improvements that have been made earlier.
+
+Upon confirming the cut, the popup closes showing the basemap again. This successfully forces the tester to pick the right part to make further modifications.
+
+However, one part of the street colours bright blue, the other part is gray. Ironically, the part that was intended to be a cyclestreet is marked as not a cyclestreet. (9)
+
+The test subject opens the infobox of the target part, marks it as cycle street; opens the info about other segment and marks it as not a cyclestreet, completing the assigned task.
+
+The tester indicates that they now want to add a facade garden they spotted nearby - [see the next user study](2023-01-06%20Ad%20Hoc%20user%20study%20-%20adding%20a%20facade%20garden.md)
+
+## To improve
+
+1. Make the search bar bigger
+2. Remove the user survey invitation again (non issue as it is temporary in the first place)
+3. Change "Open de kaart" into "raadpleeg de kaart"
+4. Improving the login flow is very hard, as this is not under control of MapComplete
+5. The image block takes up a lot of space, esp. on mobile. It should be made smaller
+6. Should the image-block always be on top, in every theme? Might it be more appropriate to move it down in the infobox on some occasions?
+7. Is there some way to indicate to the user that they can scroll down and that there is more content below?
+8. When the 'edit'-mode of a tagrendering is activated, it should scrollIntoView
+9. It turns out that changed properties are not applied onto the object if the road gets split; this is a bug

Docs/UserTests/2023-01-07 Ad hoc user study - adding a wheelchair accessible toilet.md

@@ -0,0 +1,19 @@
+# Ad Hoc User test
+
+Subject: Lydia Vr
+Tech Skills: Low
+Demography: F, 60-70
+Language: Dutch
+Medium: Android phone(s), Fennec Browser
+User interface language: Dutch
+
+## Task
+
+- experimenting with onWheels
+- Adding a wheelchair accessible toilet
+
+## How it went
+
+
+
+## To improve

Docs/UserTests/_template.md

@@ -0,0 +1,16 @@
+# Ad Hoc User test
+
+Subject: 
+Tech Skills: 
+Demography: F/M/X, age range
+Language: 
+Medium: Android phone(s), DuckDuckGo browser + Fennec Browser
+User interface language:
+
+## Task
+
+
+## How it went
+
+
+## To improve