58 lines
3.1 KiB
Markdown
58 lines
3.1 KiB
Markdown
# Ad Hoc User study
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Subject: K Vs
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Tech Skills: basic computer skills
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Demography: F, 50-60 yo
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Language: Dutch
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Medium: Android phone(s), Fennec Browser
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User interface language: Dutch
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## Task
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- Switch to the 'facade garden'-theme
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- add a facade garden
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## How it went
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The tester is still on the cyclestreet-theme as they [just finished a previous user test](2023-01-06%20Followup%20-%20cyclestreets.md)
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They indicate that they want to add a facade garden nearby.
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The first challenge is to switch to the facade-garden-map.
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She first presses the 'layers'-button on the bottom left, where she doesn't find any switch-map functionality. (1)
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She closes this popup again.
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She swipes back without success, swipes down from the top of the screen opening the notifications area of Android, which she closes again.
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She asks the examinator if the controls of the browser (URL-bar, ...) would help her.
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She then opens the '?'-button and sees the theme introduction panel. She scrolls down, and sees the 'Discover more maps'-option which she picks.
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This takes her to the map selection tab, where she browses until she finds and opens the facade garden map.
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While she is reading the welcome message, the welcome message automatically closes. (2)
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Once on the facade garden map, she wants to add a new facade garden.
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As this is a very small 'garden' (5cm by 5cm), the accurate placing is very important;
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the garden is placed on the edge between two houses, where a map view with housenumbers is thus important.
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The tester taps the map more or less where the facade garden is, but complains that this is not accurate enough.
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The examinator hints that there is a way to switch backgrounds. (3)
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This clues her to use the quick background switcher at the bottom left, where she uses the GRB-background layer (which is appropriate) even though she isn't familiar with it. (4)
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She taps the add-new-point marker to an appropriate location, reads the text 'tap here to add a new point' to confirm that she needs to tap,
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and taps it to open the dialog.
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She selects the (only) category 'geveltuintje' (facade garden) to add.
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In the next step, she is greeted by the location input map, showing a particularly dim and shadowy aerial picture with a lot of roofs.
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The test subject moves this map a lot, as she is confused - up to the allowed boundaries.
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It is hinted that she can use the GRB-map again (5, 3) which she selects.
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With this, she adds a new facade garden. She is greeted by the infoscreen for the new point.
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She answers the various questions successfully, but skips the 'how is this garden oriented' as it looks to complicated at first glance.
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## To improve
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1. Add a subtle 'go back to the theme overview' in the layer selection at the bottom
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2. While she was reading the welcome message, the GPS-sensor found a fix and moved the map to it. This triggers the automatic-close functionality. Todo: disable this
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3. Derive a way to hint users what to do, e.g. a tooltip or aggressive tooltip?
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4. It might also be interesting to show a "you just switched to <xyz> background" as tooltip
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5. Use "map" as default background for the preset
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