mapcomplete/Docs/Personas/Tom.md

Persona: Tom (keep the map up to date with occasional edits)

Background

Name: Tom Age: 46 Occupation: Safety advisor in the city administration Computer skills: Moderate

(Also see Maarten)

Interests & Influences

Motivations

Tom works for the city council and is responsible for maintaining a lot of data and physical devices. His days are swamped with big and little tasks to keep everyone in the municipality safe.

Goals

One of his tasks is to keep an up-to-date list of all the AEDs. Today, a citizen sent an email that they have installed an AED in their shop

Needs and expectations

Pain points & frustrations