41 lines
1.4 KiB
Markdown
41 lines
1.4 KiB
Markdown
# Persona: NAME (scenario summary)
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## Background
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- Name: Elise
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- Age: 31
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- Gender: female
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- Occupation: Communication and marketing at a cycling initiative by the city
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- Computer skills: Moderate
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- Demography: Western, educated, middle class
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## Interests & Influences
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Elise is a young woman which is worried about climate change and the environment.
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As such, she choose to work for an organisation which facilitates cycling in the city, which:
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- rents out bicycles to students
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- runs a few bicycle repair stores
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- install public bicycle pumps all over the city
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- maintains the bicycle parkings in the city (e.g. by removing abandoned bicycles)
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- and various other actions to reach out
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Her job is _communication and social media_, so she has to maintain the website, send out a newsletter and support other campaigns.
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## Goals & motivations
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For her job, she wants to place a map on her website with all cycle pumps of the city.
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However, she doesn't know where all of them are... She has a list of the pumps placed by her employer, but the university has placed quite a few of them as well.
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Some other actors (such as shops) have placed a few of them too.
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And except for pumps, there are also a few poles where yools (such a screwdrivers, wrenches,... ) are attached for use by the public.
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At last, these pumps and tools are broken sometimes, so how to communicate this to the public?
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## Needs and expectations
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## Pain points & frustrations
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